NGO Database

ANAR Foundation Spain

Description: Since its creation, the Foundation works with the ANAR Homes, shelters for children and teenagers lacking an adequate family environment.

In 1994 it launched the ANAR Help Phone for Children and Teenagers at Risk, a free and confidential line that operates 24 hours a day and throughout the year. This phone offers immediate psychological, social and legal help to minors with problems or at risk.

From that same year, the ANAR Telephone for the Adult and the Family is operational, a service aimed at adults who need guidance in matters related to minors.

Since 2010, the ANAR Telephone for Missing Children has been operating, the single harmonized number of the European Union 116000, which offers emotional support to families during the 24 hours, legal and social counseling, help with complaints and immediate connection with the police, as well as with the network of all 116,000 of Europe.

Services provided:

- Telephone support

- Unaccompanied minors

- Psychological Support

- Emotional Support

- Psychological consultation

- Legal advice

- Sensitization

- Education

Contact information:

Address: Avda. de América 24, 2ª planta, 1º dcha, 28028 Madrid

Website: www.anar.org

Facebook: https://www.facebook.com/FundacionANAR/

Email: comunicacion@anar.org

Phone number: +34 / 91 72 62 700

Line of Attention Against Gender-Based Violence 900 900 120

Description: It is a service of permanent attention against sexist violence. It’s free and confidential and works every day of the year, 24h. It can be accessed by telephone and email, and it deals with the demands related to any form of violence against women, such as requests for information from women living in situations of violence, about resources in Catalonia regarding assistance to violence against women, requests for advice on possible actions to be taken in a situation of violence against women, coming from individuals and/or professionals.

The line 900 900 120 also acts in cases of activation of the Service of intervention in serious crisis in the field of sexist violence (24h / 365 days a year), coming from any City Council and County Council, with the prior consent of the woman assaulted or their family environment.

It has professionals, lawyers and psychologists who can contact emergency services, if necessary.

Services provided:

- Telephone and online support

- Attention 24 hours a day, 365 days a year

- Information for women victims of gender violence and their environment

- Information on resources and rights of victims in employment, etc.

- Specialized legal advice

- Telephone service in 124 languages.

Contact information:

Website: dones.gencat.cat/ca/ambits/violencia_masclista/recursos_atencio/telefon_900/

Email: 900900120online@gencat.cat

Phone number: +34 / 900900120

Phone 016

Description: The Ministry of Health, Social Services and Equality, through the Government Delegation for Gender Violence, provides the Telephone Information Service and Legal Advice on Gender Violence, through the telephone number of abbreviated dialing 016.

Services provided:

- Telephone and online support

- Attention 24 hours a day, 365 days a year

- Attention inquiries from all over the territory

- Referral of emergency calls to 112

- Information for women victims of gender violence and their environment

- Information on resources and rights of victims in employment, etc.

- Specialized legal advice

- Telephone support in 52 languages

Contact information:

Website: http://www.violenciagenero.igualdad.mpr.gob.es/informacionUtil/recursos/telefono016/home.htm

Email: 016-online@msssi.es

Phone number: +34 / 016

People with hearing and / or speech disabilities can communicate with 016 through the following means:

• Text phone (DTS) through the number +34 / 900 116 016

• Telesor service through the Telesor website. In this case, an Internet connection is required. https://www.telesor.es

Derivation of calls made by minors to the ANAR Help Phone for Children and Adolescents: +39 / 900202010

Derivation of calls related to the trafficking of women and girls for the purpose of sexual exploitation at the telephone number of the Ministry of the Interior: +39 / 900105090